American Standard Customer Care Dealer: 2002- Present
From your first meeting to installation and follow-up, our independent American Standard Customer Care Dealers are here to make your decision comfortable and worry-free. Our program is made up of handpicked dealers who are ready to listen, evaluate and find solutions that work smarter for you and your home.
- Of the Highest Standing: Dealers are picked to be Customer Care Dealers because they have a proven commitment to excellence, product knowledge and customer service
- Trained Specialists: We’re committed to understanding our latest technology, making sure you receive a system that achieves maximum efficiency, reliability and comfort
- Your Opinion Matters: Our Customer Care Dealers are always looking for ways to improve our customers’ experiences. At the heart of the Customer Care program is the homeowner satisfaction survey. This is the best way to gauge the dealer’s commitment to your satisfaction
North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians
Mitsubishi Diamond Dealer
The Diamond Dealer Program is an education-based initiative designed to improve customer satisfaction by giving priority recognition to contractors who successfully complete a series of Mr. Slim product training modules. Diamond Dealers are contractors who have reached the highest level of accreditation from Mitsubishi Electric HVAC Division. They have successfully completed factory training in the areas of applications, sales and service for the Mr. Slim product. The Diamond Dealer program is designed to enhance contractor competency and effectiveness in sales, application, installation and service of the Mitsubishi Electric Mr. Slim product line.
Better Business Bureau Certified: 1996- Present
BBB has determined that Bunn’s & Bennett Heating & Air Conditioning Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
Angie's Super Service Award: 2012, 2013, 2014
More than 1 million members nationwide check Angie’s List reviews to find the best local service providers. Angie’s List members submit more than 60,000 reviews every month about the companies they hire. They include incredible details about how the project went (including cost), and grade the company’s response time, price, professionalism and quality of work – good or bad – on an A to F scale. Through Angie’s List, you have the ability to quickly and easily tell thousands of other Angie’s List members about your experiences with our company.
American Standard Alabama Top Performer Award: 2013, 2014
American Standard recognizes dealers who out perform all the others with their Top Performer Award. It’s not just about selling the most units. It’s about installing them correctly, providing top-shelf customer service and insuring customer satisfaction. Bunn’s and Bennett has earned this prestigious award in 2013-2014.
Trane Comfort Specialist of the Year: 2008
Not every dealer is certified as a Comfort Specialist. Comfort Specialists are dealers that are committed to being the best at installation, service, customer satisfaction and employee training. To have been awarded the “Comfort Specialist of the Year” award puts Bunn’s and Bennett in an even higher category of Comfort Specialists.
Alabama Top Ten Trane Dealer: 1998, 2000, 2002- 2012
The Trane Comfort Specialist™ certification means we are of the highest standing, and committed to being the best in every aspect of our business, from installation and service, to customer satisfaction and employee training.
Not every dealer qualifies as a Trane Comfort Specialist™, but rather only those that meet Trane’s stringent standards and demonstrate a commitment to customer satisfaction and continuing education. We are committed to training to keep up to date with Trane’s latest technology, ensuring that you receive a system that is designed to achieve maximum efficiency, reliability and comfort – and a system that delivers the efficiency its ratings promise and you expect.